Terms & Conditions

Last Updated: September 2025

These Terms & Conditions (“Terms”) govern your use of the online checkout process and any purchase of products or services from The Jackie O' Group Ltd. Co. (“we,” “our,” or “us”) through our website. By completing a purchase, you agree to these Terms.

1. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to make a purchase through our website. By using checkout, you represent that you meet this requirement.

2. Orders & Acceptance

Your order is considered an offer to purchase products or services.
We reserve the right to accept or reject any order for any reason, including availability, errors in pricing, or suspected fraudulent activity.
A confirmation email will be sent once your order has been accepted.

3. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise noted.
Taxes, fees, and shipping (if applicable) will be calculated at checkout.
Payment must be made in full at the time of purchase. We accept [list payment methods, e.g., credit/debit card, PayPal, etc.].
By submitting your payment information, you authorize us to charge the total amount due.

4. Refunds & Cancellations

Services: Refunds are only available as outlined in your service agreement or engagement letter.
Products: Refunds or exchanges are available only if items are returned unused and in their original condition within 15 days.
Digital products (e.g., downloadable templates, guides, or toolkits) are non-refundable once delivered.

5. Delivery

For physical goods, estimated delivery times will be provided at checkout.
For services, delivery timelines will be outlined in the engagement agreement.
We are not responsible for delays outside our control.

6. Client Responsibilities

For service-based purchases (such as bookkeeping, payroll, or consulting), you agree to:

Provide accurate and complete information necessary for us to perform services.
Respond promptly to requests for documents or clarifications.
Acknowledge that delays in your response may delay service delivery.

7. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages arising out of your use of the checkout process or our products/services.
Our total liability shall not exceed the purchase price paid for the specific product or service.

8. Intellectual Property

All content provided through our services, including guides, templates, educational materials, or digital downloads, remains our intellectual property and may not be resold, distributed, or reproduced without written permission.

9. Privacy

Your personal and payment information is processed according to our Privacy Policy. By checking out, you consent to our use of your information in accordance with that policy.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Harris County, Texas.

11. Contact

For questions, please contact us at:
📧 info@thejackieogroup.com
📞 (832) 205-8363